Our Commitment

We're here to help. This section of our website is dedicated to you
and ensuring you get the best service from our company.

About Customer Care

We understand that buying property is one of the
biggest life decisions you will make.

Find answers to the questions you seek below in our Frequently Asked Questions section, meet some of our customers and find out more about our property management and sales services.

If you don’t find what you are looking for, please don’t hesitate to contact us by email on or call 03 9234 0000

Our Commitment

The team at Little Projects is committed to delivering superior quality developments.

We recognise we are building more than bricks and mortar, we are creating lifestyles and investments for your future.

From the moment you meet us, through every step of the process we are committed to delivering you the best possible experience.

Be Assured

Little Projects delivers superior quality lifestyle developments.

Assurance is more than just a word to us. It’s our oath, integrating through everything that we do. It’s our commitment to creating value in your property investments.

You can be confident in us, in our service and in our end product.

Our Customers

We invited some of our customers to share their Little Story.

Sales & Customer Service

We are here to help. Please feel free to contact our sales & customer service team with any questions or queries.

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Property Management

Investors in our Little Projects have exclusive access to strategic and thoughtful property management seamlessly integrated to deliver outstanding service and value.

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Frequently Asked Questions

Here are some of the questions we regularly get asked, answered in simple terms.

If you have a question you want answered that isn’t already or you would like clarification on something, speak with our consultants or email us at

  • Q. What do I need to buy an apartment from Little Projects?

    The first step is to enquire on the project website or at the display suite with our sales consultant. Once you have selected the apartment or townhouse you would like to buy from us, we will need a $2,000 reservation fee from you to place the property on hold for you and prepare your contract. From the date of reservation, you have 7 days to pay your full 10% deposit and sign and submit your contracts. The final 90% of the purchase price is payable at settlement.

  • Q. I've paid my deposit, now what?

    We will keep you up-to-date by email with regular news about construction progress. About 6 months before we are due to complete, we will communicate with you more regularly and guide you through the settlement process.

    It's important that you start organising your finance early. Ensure you don't leave this until the last minute, as banks and brokers need time to work through your loan arrangements. This will give you the best chance to ensure not only that you settle your apartment on time and avoid extra fees and charges, but that you ultimately get the best loan for you.

    Once the apartments are almost ready, we will invite you to arrange for your finance group to complete a valuation appointment so that they can finalise your loan.

    When we are ready to call for settlements, we will invite you for a Pre-Settlement Appointment with a Little Projects employee and a representative from the builder. This is your first opportunity to view your property and advise us of any maintenance items that are outstanding.

    Settlement will be between your conveyancer or solicitor and Little Projects' solicitor for the development. You will need to schedule a Key Collection appointment to pick up your keys. We will guide you through the development, and you will then be ready to book your move in or lease out your apartment.

  • Q. What is Stamp Duty?

    When you buy property in Victoria, you are subject to Stamp Duty - a tax payable on the transfer of land.

  • Q. How much Stamp Duty will I be paying?

    Stamp Duty payable is based on the price you pay for the property, what you will use it for, if you are a foreign purchaser and if you are entitled to any exemptions or concessions. Stamp Duty differs by state in Australia.

    Your Little Projects Sales Consultant will be able to provide you with Stamp Duty estimates. Alternatively, the State Revenue Office for Victoria provides outlines on Stamp Duty and great tools for calculating stamp duty. Visit

  • Q. When is Stamp Duty paid?

    Stamp Duty is payable on the transfer of land which is completed at settlement for a property. The duty is calculated based on the contract date, so if you signed your contract on 14 February 2018, then the duty is calculated based on the date 14 February 2018, not on the day you settle the property. Stamp Duty is payable on settlement of the property.

  • Q. If I'm buying my first home am I eligible for any assistance?

    If you are buying your first new home with the intention of living in the home, then you will most likely qualify for the First Home Owners Grant (FHOG) as well as a concession for Stamp Duty payable. See the next few questions for more information and visit

  • Q. What is the First Home Owners Grant?

    First home buyers in Australia purchasing new property with the intention to occupy the property may be eligible for the Federal First Home Owners Grant (FHOG). In addition, many of the states have their own First Home Owners Grant programs in place.

    First home buyers in Melbourne who are genuine first home buyers and buy an off-the-plan property with the purpose of occupying the property are likely to qualify for the Federal Government's First Home Owners Grant.

  • Q. Where can I find out more about the First Home Owners Grant?

    Victorian first home buyers should visit
    for lots of great information on the grants available to eligible first home buyers.

  • Q. How do I know if I am eligible to receive the FHOG?

    As at January 2014, the eligibility requirements specify that:
    • You must be an Australian citizen or permanent resident buying your first home in Australia.
    • You or your partner must not have purchased in Australia before.
    • You must occupy the home within 12 months of settlement.
    • You must apply for the grant within 12 months of settlement or building completion.
    • Eligibility for the Grant will be limited to buyers of new homes.

  • Q. When is the FHOG paid?

    If you qualify, the date the grant is paid depends on whether you are applying through an approved agent or the State Revenue Office (SRO) directly.

    If applying through approved agent, such as a bank or a finance broker, you will most likely receive the grant on settlement. If applying through State Revenue Office payment will be made to your nominated account by the SRO within 14 days of lodging your application after settlement.

    Victorian first home buyers should visit for more information.

  • Q. How do I know if I am eligible to receive a Stamp Duty concession?

    Purchasers must meet several qualifying criteria to be eligible for a Stamp Duty concession/exemption.

    Firstly, first-home buyers are eligible for an exemption of stamp duty if the purchased home has a dutiable value of $600,000 or less. Properties with a dutiable value of $600,001 - $750,000 are eligible for a concession.

    Secondly, all purchasers and their partners must meet the FHOG eligibility requirements.

    Thirdly, at least one purchaser must use the home as a principal place of residence for a continuous period of 12 months, starting within 12 months of settling the property.

    For more information, please visit

  • Q. What is an Owners Corporation?

    An Owners Corporation (previously known as a Body Corporate) is a group that collectively manages a building that features more than one lot. An Owners Corporation is responsible for the general maintenance to the common property; gardens, lobbies, lifts, amenities, pathways etc.

  • Q. What is a depreciation schedule?

    A depreciation schedule ultimately will help you pay less tax if you have bought a property as an investment. The amount the depreciation schedule says you claim effectively reduces your taxable income.

    If you've purchased a property as an investment for income-producing purposes, you are entitled to depreciate the items within the building and the cost of the building itself, against your accessible income.

    There are two types of depreciation allowances available: Plant and Equipment, and Building Allowance. These costs can be offset against your income.

    Plant and Equipment includes items within the building like ovens, dishwashers, flooring, blinds etc.

    Building Allowance refers to construction costs of the building itself, such as concrete and brickwork.

    A Quality Surveyor needs to conduct an assessment to issue you a depreciation schedule. This process can take around 2-3 weeks.

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